Last Updated: 12 September 2026
RNKVogue (“we,” “us,” “our”) operates rnkvogue.com (the “Website”). This Privacy Policy explains how we collect, use, and protect your information when you visit or shop with us.
1. Information We Collect
When you register, place an order, or contact us, we may collect:
- Personal details: Name, mobile number, email address, delivery address
- Order information: Products purchased, order history, payment method selected
- Payment information: We do not store your card, UPI, or banking details. Online payments are processed securely by our payment partner, Razorpay, which is PCI-DSS compliant. We only receive confirmation of payment success/failure.
- Account credentials: Login details used to access your account (including mobile number and OTP when that login method is enabled)
- Technical data: IP address, browser type, device information, and cookies for site functionality and analytics
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify your identity for account login/registration
- Communicate order updates, delivery status, and support queries (via SMS, WhatsApp, or email)
- Improve our website, products, and customer experience
- Send promotional updates about new collections or offers (you can opt out anytime)
- Comply with legal and tax obligations
3. Sharing of Information
We do not sell or rent your personal information. We share data only with:
- Delivery/courier partners — to fulfill and ship your orders
- Payment processor (Razorpay) — to process online payments securely
- SMS/OTP gateway providers — to send login and order-related OTPs/notifications
- Government or legal authorities, if required by law
4. Cookies
Our website uses cookies to keep you logged in, remember your cart, and understand site usage through analytics. You can disable cookies in your browser settings, though some site features may not work properly as a result.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of promotional communications at any time
To exercise these rights, contact us at contact@rnkvogue.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
For any questions about this Privacy Policy, reach out to us at:
Email: contact@rnkvogue.com
Website: rnkvogue.com